*Amerilodge Group is hiring for our next Assistant General Manager for the Holiday Inn Kalamazoo West!! We are looking for a dedicated, hard-working professional who is focused on guest satisfaction and brand standards.
As our AGM, you will work cohesively with our General Manager to manage the hotel and supervise/motivate our staff to succeed on a daily basis.
If this sounds like your ideal role, submit your resume today to be considered for this exciting position!*
*A little taste of your day-to-day*
Every day is different, but you will mostly be:
● Working as your General Manager’s trusted second-in-command – also acting as manager on duty in their absence
● Directing everyday activity to enable your team to deliver exceptional guest experiences
● Building relationships with guests and external contacts such as current and potential clients, government officials, travel industry representatives, suppliers and local communities
● Managing, coaching and developing a team that is dedication to exceptional customer service.
● Helping your General Manager to develop, implement and monitor financial and operating plans to safeguard guest satisfaction and promote profitability
*What we need from you*
● Two to Three years’ hotel or other highly relevant hospitality experience and/or Bachelor’s degree, higher education qualification or equivalent in Hotel Administration / Business Administration
● Ability to deal with difficult interactions and work under pressure
● Managerial experience working in a customer service function
● Flexibility to respond to a variety of different work situations
● A passion for delivering an exceptional level of guest service
*What you can expect from us*
As an Assistant General Manager with Amerilodge Group, you will be eligible to take part in a Comprehensive Benefit Plan with the company.
You will be eligible for our Medical, Dental, and Vision insurance, along with STD/LTD, and Life Insurance.
In addition, you will accrue 2 weeks of Paid Time Off during the year to maintain your work/life balance.
We also offer Employee Brand Discounts, Employee Referral Bonuses, and an Employee Assistance Plan.
We welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work.
We are an equal opportunity employer and offer opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.
We promote a culture of trust, support, and acceptance.
Always welcoming different backgrounds, experiences, and perspectives.
We are always excited to meet new people and help them feel welcome in our place of employment! We look forward to talking to you about the opportunities we have available!
Job Type: Full-time
Pay: From $43,000.
00 per year
Benefits:
* 401(k) matching
* Dental insurance
* Employee assistance program
* Employee discount
* Flexible spending account
* Health insurance
* Life insurance
* Paid time off
* Referral program
* Vision insurance
Schedule:
* Monday to Friday
* On call
Ability to commute/relocate:
* Kalamazoo, MI 49009: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
* Are you willing to undergo a criminal background check?
Experience:
* Front desk: 2 years (Preferred)
* Hotel management: 2 years (Required)
Work Location: In person
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