Director of Financial Aid

Overview: Western Michigan University Homer Stryker M.
D.
School of Medicine (WMed) is seeking a Director of Financial Aid.
The Director of Financial Aid has comprehensive responsibility for financial aid programs of the medical school to support the success of students and residents.
Responsibilities include: effective and proper administration of the financial aid office including the development, deployment and improvement of all student and resident financial aid processes; developing, designing and participating in delivery of medical student and resident curricula for debt management and financial planning; facilitating student and resident financial aid knowledge; identifying resources and qualified individuals for students and residents for individual counseling for debt management, financial planning and decision-making.
Responsibilities: Maintains competency for interpretation and assures continuing institutional compliance of the financial aid office with all federal (including FERPA), state and local regulations and medical school policies.
Provides input for policies regarding student and resident financial aid programs.
Determines the annual medical student Cost of Attendance.
Design, deploy and improve processes and procedures to support student and resident financial aid policies.
Identify, investigate, analyze and develop approaches to address individual applicant and student financial challenges.
Develop, design and participate in delivery of medical student and resident curricula for budgeting, financial planning and debt management to help students and residents borrow responsibly and repay responsibly.
Support the success of students and residents to meet their career, specialty and personal financial goals and objectives.
Identify tools, resources and qualified individuals for students and residents for individual counseling for debt management, financial planning and decision-making.
Assist each student and resident in understanding their loan portfolios, borrowing options and repayment options.
Provide entrance and exit loan interviews for medical students, preparing them for the transition to residency.
Provide information through group and individual meetings to facilitate student and resident financial aid knowledge including the impact of non-educational debt on students’ and residents’ cumulative indebtedness.
Provide support to the Student Scholarship Committee for scholarships, medical school budgeting, award calculations and student/family needs analyses.
Develop materials and provide information to medical students about scholarships and awards from the medical school and extramural sources including private scholarships, public service and military service opportunities.
Management of the day-to-day operation of the financial aid office.
Manage the financial aid module of the student information system and maintain financial records; collaborate with IT for support of the financial aid module including interfaces with other modules of the student information system and other systems.
Interview applicants/students/parents applying for financial aid, evaluate eligibility and execute sound judgment.
Authorize grant and loan payments and tuition deferments.
Respond to inquiries and correspond with medical school departments and outside agencies.
Prepare reports of financial aid activities for the medical school; for federal, state and local agencies; and for other financial aid entities as needed.
Provide secure data management of all student financial records, and develop student financial reports.
Assist the Accounting Office by providing financial reports and related data as required for accounting, reporting and audit purposes as required.
Serves as a Campus Security Authority (CSA) as defined by the “Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act,” also known as “The Clery Act.
” Completes annual CSA training as required to maintain knowledge of campus safety and security policies and procedures.
Availability to work on weekends and evenings to complete time sensitive projects.
Acquires knowledge for new technology and policy/procedure revisions.
All other duties as assigned.
Qualifications: EDUCATION AND/OR EXPERIENCE: Bachelor’s degree supplemented with at least three (3) years of related experience in a student financial aid or student affairs office; Master’s degree preferred.
Experience at a medical school in a student financial aid or student affairs office preferred.
LICENSES, REGISTRATIONS, CERTIFICATIONS: NASFAA credentials preferred OTHER SKILLS AND ABILITIES: Excellent interpersonal, oral and written communication skills.
Ability to act with tact and diplomacy and discretion.
Excellent planning and organizational skills.
Ability to manage multiple tasks and develop and shift priorities as needed.
Ability to work effectively in a team-orientated, matrix environment.
Must possess a detail-oriented approach to responsibilities.
Ability to work independently in a dynamic environment with changing priorities and multiple responsibilities.
Ability to manage data using the financial aid module of the student information system.
Computer skills for work processing, spreadsheets and the ability to compile and present data using Excel, PowerPoint, email, use of multimedia tools and web searching.
Ability to make public presentations and work effectively with groups.
Ability to work flexible work schedules including weekend and evenings as needed.
Ability to manage confidential information in a professional manner and use sound judgment at all times.
Ability to represent the medical school and its programs by interacting effectively with individuals and groups of faculty, staff, residents, students and applicants with diverse backgrounds and interests.
Demonstrates the ability to recognize priorities in organization of work flow.
Able to perform duties independently, with a minimal need for direct supervision.
About Western Michigan University Homer Stryker M.
D.
School of Medicine We are committed to excellence and health equity through transformative medical education, high-quality, patient- and family-entered care, innovative research, and community partnerships within a just culture of diversity, equity, inclusion, and belonging.
Our vision is health equity for all in Southwest Michigan through innovation in the practice and study of medicine.
The medical school is a collaboration of Western Michigan University and Kalamazoo's two teaching health systems, Ascension Borgess and Bronson Healthcare.
The medical school is a private nonprofit corporation supported by private gifts, clinical revenues, research activities, tuition, and endowment income.
Building upon a $100 million foundational gift in 2011, WMed is a recipient of the Empowering Futures Gift, a philanthropic commitment of $300 million to support the mission of the medical school.
WMed contributes to the economic vitality of Southwest Michigan through the services we provide as well as the creation of 1,600 new jobs and an annual estimated economic impact of $353 million in Kalamazoo and Calhoun counties.
WMed is fully accredited by the Liaison Committee on Medical Education and the Higher Learning Commission.
The medical school offers a comprehensive, innovative four-year Doctor of Medicine degree program and two Master of Science degree programs in Biomedical Sciences and Medical Engineering.
We train physicians in 10 residencies and five fellowships accredited by the Accreditation Council for Graduate Medical Education.
To support our educational mission, we have Joint Accreditation for interprofessional continuing education, which incorporates accreditation by the Accreditation Council for Continuing Medical Education.
WMed Health is the clinical practice of the medical school with more than 300 providers offering comprehensive primary care and specialty services in several locations throughout Kalamazoo, Portage, and Battle Creek.
The Department of Pathology faculty serve as the Office of the Medical Examiner for counties throughout Michigan and northern Indiana.
The W.
E.
Upjohn M.
D.
Campus located in downtown Kalamazoo serves as the primary educational facility with faculty and administrative offices, student study and social spaces, team-based learning halls, a state-of-the-art Simulation Center accredited by the Society for Simulation in Healthcare, basic science research labs, as well as toxicology and forensic pathology labs.
WMed is building upon Kalamazoo’s century-long foundation of drug discovery and medical device development with a strategic investment in clinical, laboratory, community, and educational research.
The Center for Immunobiology, Center for Clinical Research, Research Histology Lab, Innovation Center, and Human Research Protection Program contribute to the medical school’s advancement of knowledge through innovation and discovery.
Western Michigan University Homer Stryker M.
D.
School of Medicine is an Equal Employment Opportunity/Affirmative Action employer of females, minorities, individuals with disabilities, and protected veterans, and actively strives to increase diversity within its community.
We provide a drug- and tobacco-free workplace.
EEO Minorities/Women/Disabled/Protected Veterans.