We’re seeking a skilled Manager for our service facility.
We prefer someone experienced to professional manage, coach, train and sell along with having operational standards and excellent customer service skills.
This is an exceptional opportunity for the ideal candidate who has a service and operations background in the automotive industry, is highly committed to delivering the best service experience to customers and can meet the position requirements listed below.
Management experience in an automotive environment is highly preferred, however the right candidate with prior management experience could be considered.
Position Requirements:
* Learn and fully execute the Company's System of Operation – Understand it and deliver it consistently – every customer, every time.
* Operate with integrity and professionalism – Manage all aspects of center operation to the highest standards of quality and profitability:
Customer interactions, service, and satisfaction
Hiring and all aspects of good employee management
Service bay management
Inventory management, ordering, stocking
POS system maintenance
Safety & warranty prevention
Bottom-line profitability
* Build and lead a team of service-oriented technicians – Hire the right people, build skills, motivate & energize, train continually, foster a strong service mentality and team environment.
* Deliver an exceptional customer experience – Must have a genuine desire and ability to engage and please customers, build relationships, and create loyalty.
* Build the business – Participate in the effort to build strong center awareness and community connections and develop business opportunities within the local market.
Corporate owned facility with full benefits including Health Insurance.
What we offer: Competitive salary, Outstanding compensation package (including base salary, bonus plan, benefits), work environment, and the support, tools, and resources you need to run a successful operation.
Job Type: Full-time
Pay: $40,000.
00 - $48,000.
00 per year
Benefits:
* 401(k)
* Dental insurance
* Health insurance
* Paid time off
* Vision insurance
Experience level:
* 2 years
Schedule:
* Monday to Friday
* Weekends as needed
Experience:
* POS - Cashier: 1 year (Preferred)
* Retail sales: 2 years (Preferred)
* Automotive repair: 1 year (Preferred)
License/Certification:
* Driver's License (Required)
Ability to Relocate:
* Kalamazoo, MI 49008: Relocate before starting work (Required)
Work Location: In person