STIIIZY Floor Lead

Are you interested in working for the world's largest cannabis market with a footprint that covers the entire breadth of the state of California? Are you someone who wants to be part of the growth of a fast-growing industry? At IGS Solutions LLC, our mission is clear: to provide the ultimate one stop shop cannabis experience by offering exceptional customer service and diversified products.
We strive to build long-term customer loyalty.
We are building a consumer-centric organization that is focused on sharing the transformational potential of cannabis with the world.
Our STIIIZY product line is one of the best-selling cannabis brands in the market today and has claimed the title of the best-selling vape brand across all BDSA-tracked markets and best-selling brand overall in the California market! We are rooted in California, but we currently have operations in Nevada and Washington with plans to soon expand to Michigan.
Additionally, we are currently building distribution networks for future markets in more than 60 countries! We recognize that our employees are at the center of our success, and we take pride in a corporate culture that emphasizes our core values: Influence, Inspire, Innovate, Win, & Grow! Our employees come from a wide range of retail backgrounds, each bringing their own unique skills and talents to the table as we work together to continue our incredible growth.
? If you are interested in partaking in the journey of building a nationally recognized and leading brand, we want to hear from you! Position Overview: The Floor Lead is responsible for maintaining standard operating procedures at our retail store.
This candidate will be an inspiring team member and leader, ready to ensure productivity and quality performance are met to achieve our long-term company vision.
Job Functions: Create and promote a healthy team culture where individual employees have the capacity and feel empowered to work autonomously while striving to meet a common collaborative goal Lead, mentor, and inspire team members to continuously grow, learn, and evolve personally and professionally Help build an exceptional team that will uphold and deliver our mission, vision, and goals to employees and customers.
Set the standard for excellent customer service by providing guidance to staff on produce knowledge, customer focus, and personalized service.
Ensures the smooth and seamless functioning of operations Collaborate with inventory control to ensure accurate product counts, proper labeling, and organization of products on the floor.
Ensure strict adherence to all legal and regulatory requirements Assist in onboarding new employees & provide ongoing training.
Conduct regular performance evaluations to identify areas for improvement Oversee cash handling procedures & maintain accurate financial records.
Address customer concerns, resolve conflicts, and handle escalated issues in a professional and efficient manner.
Oversee visual merchandising to create attractive product displays to enhance the customer experience.
Enforce safety protocols and cleanliness standards, ensuring a safe and comfortable environment for both customers and staff.
Assisting in the store’s opening and closing protocols Monitor the store’s energy by ensuring that front-line employees are always shouting their WELCOME’s; the overall vibes are upbeat and cheerful, and customers are leaving 100% satisfied with plans to return Administer and documenting all breaks to employees at appropriate times Serve as the liaison between receptionists/sales associates and managers **Other duties as may be assigned Qualifications: Minimum 21 years of age High school diploma Full time Open availability preferred (must be able to work 2 weekend days Fri-Sun) 2 years of leadership experience in retail/hospitality Schedule: Open availability is highly preferred; must be able to work nights, weekends, and holidays Physical Demands: The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Prolonged periods of standing, sitting at a desk, and working on a computer.
Be able to stand for prolonged periods of time, bend, kneel, squat, and twist Equal Employment: We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.