_*Why John Grace?*_
For the last 10 years, John Grace Restoration and Construction has been West Michigan’s choice for emergency services and restoration repairs following property damage.
We are here to help homeowners recover from water, fire/smoke, storm, flood, and mold damage.
Our staff are experts in the insurance claim process.
We work in the customer’s best interest and guide them through the claim process.
John Grace staff are highly trained in mitigating loss, scoping/estimating repairs, and ensuring timely and high-quality repair work.
We take our role very seriously because we know how devastating the loss can be to customers.
Our three core values - Genuine and Positive Attitude, Extreme Ownership and One Reputation are the heartbeat of our culture.
John Grace’s success is the combined efforts of all our employees, and we strive to provide great opportunities for our team to learn and grow.
John Grace is now expanding its reach and we are looking for a General Manager for our new Kalamazoo location.
_*Purpose of the General Manager Role*_
As a proven leader in successful people and process management, the General Manager at John Grace is responsible for all day-to-day operations at their location and maintains a strong focus on company culture, growth, and expansion.
_*We are looking for someone who*_
* Has 5 years of verifiable managerial experience
* Has prior experience in a similar size/scale leadership role
* Has some knowledge of the construction/restoration industry
* Has some knowledge of the insurance claims process
* Has a High School Diploma or Equivalent, Bachelor’s Degree Preferred
* Has outstanding interpersonal and communication skills
* Has a proven track record of performance achievement
* Is professional, organized, team focused and detail oriented
_*Key responsibilities and duties*_
* Responsible for day-to-day operations at the Kalamazoo location.
* Must maintain a strong focus on company growth and expansion.
* Ensure company vision is upheld when making decisions and creating processes.
* Cultivate a culture of feedback.
Be able to provide/receive feedback from others with positive intent.
* Responsible for ensuring employee compliance to John Grace core values.
* Oversee all hiring, performance counseling, and terminations in alignment with John Grace’s core values.
* Complete special projects assigned by Operations Leadership team as required.
* Responsible for achievement of location revenue and profitability targets.
* Generate reports by business type and provide financial and program review to the Corporate Operations and Leadership team.
* Review monthly financial reports and provide strategy and feedback based on growth plan and revenue goals.
* Network and establish business and community relationships to grow business in the Kalamazoo area.
_*Requirements*_
* While performing the duties of this job, the employee is regularly required to talk and hear.
This position is a very active and requires standing, walking, bending, kneeling, stooping, crouching, and climbing.
The employee must have the ability to lift and/or move items over 75 pounds.
* Candidate for employment must have a valid driver’s license and a clear driving record.
* Candidate must pass a criminal background check to perform work on insurance related claims.
* Basic knowledge of smartphone/email technology.
_*Benefits:*_
* Competitive Compensation Package
* Paid Time Off
* Benefits Package- Medical, Dental, Vision
* Life insurance, Disability insurance and Critical Illness
* 401k + company match after one year of employment
* Monthly cell phone reimbursement
* EAP- Counseling/Support
* Company Vehicle and gas card
* Paid Holidays
Job Type: Full-time
Pay: $80,000.
00 - $100,000.
00 per year
Benefits:
* 401(k)
* 401(k) matching
* Dental insurance
* Health insurance
* Paid time off
* Paid training
* Vision insurance
Experience level:
* 5 years
Shift:
* Day shift
Weekly day range:
* Monday to Friday
Work Location: In person
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