FEMA Corporation is currently looking for an Applications Engineer to support the Applications Engineering Department.
This position will report to the Applications Engineering Manager.
Work hours for this role are 8:00 am – 5:00 pm Monday – Friday.
Applications Engineers at FEMA Corporation work closely with our key customers to deliver solutions that optimize customer systems and performance.
Throughout these projects, Applications Engineers collaborate internally, offer outstanding customer support externally, and bring strong technical backgrounds to aid in the selection, understanding, and implementation of products and systems.
*Job Responsibilities*
· *Provide Exemplary Customer Service & Communication:* Work closely with customers through the project lifecycle to execute requests, respond to questions, and build collaboration across internal and external teams.
Act as the “Voice of the Customer” at FEMA to ensure customer expectations are being understood and exceeded.
Understand customer timelines, design goals, and key deliverables throughout a project.
· *Maintain Understanding of Products, Systems, and Technical Expertise: *Understand form, fit and function of FEMA products and their use in customer systems.
Leverage this understanding to provide value to FEMA and customers through the selection of optimized solutions, continuous improvement, and cost reduction opportunities.
Functional as a two-way technical resource for FEMA and customers.
· *Negotiate Pricing, Contracts, and Commercial Issues:* Prepare accurate and competitive quotes for customers based on product specifications or technical proposal requests.
Directly negotiate commercial issues such as pricing, terms, specifications, and contracts with customers.
Review and ensure customer metrics accurately reflect performance.
· *On-Site Visits & Support: *Build strong relationships within customer organizations, and leverage these relationships to grow FEMA business, explore new opportunities, and foster business growth.
Travel worldwide to meet with existing and potential customers to provide exemplary support.
Conduct customer training to bolster understanding of FEMA products and capabilities.
Travel to trade shows and professionally represent FEMA while gaining insight into market trends and competitor developments.
*Job Requirements*
- Strong communication, negotiation and project management skills preferred.
- Bachelor of Science degree – Engineering Curriculum required.
- > 2 years of experience in either Technical Sales, Product, or Manufacturing Engineering preferred.
- Customer travel – 30% to 40% both internationally and domestically.
- Must have valid driver’s license; Subject to MVR Check.
FEMA Corporation is an EOE.
Interested applicants can submit their resume at https://www.
fema-corp.
com/contact/employment
Job Type: Full-time
Benefits:
* 401(k)
* 401(k) matching
* Dental insurance
* Health insurance
* Health savings account
* Life insurance
* Paid time off
* Tuition reimbursement
* Vision insurance
Work Location: In person
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