*Automotive Appointment Setter*
_*Attention Customer Service Pro’s: Are you great on the phone? Do you love to help people and get the job done?*_
We are currently looking for a motivated Representative to join our Business Development Center.
The Automotive BDC Representative / Appointment Setter is responsible for making sales appointments for customers and is the frontline of communication in a customer’s sales and credit building experience.
A successful candidates will have ability to multi-task, be a team player, and have a great personality.
If you are a customer service professional looking to further your career with an established and respected automotive organization, please apply! Our best candidates have experience in a BDC.
_*JOIN THE BYRIDER TEAM IN KALAMAZOO, MI!*_
_Owning a car in Kalamazoo, MI isn’t an optional investment.
You need a reliable car to keep up with your day-to-day life – but how do you buy one if you have bad credit? This is a question that has plagued countless people over the years.
Fortunately, there’s an easy solution if you live in the greater Kalamazoo area.
No matter what your credit history, stop by your Westnedge Ave Byrider today to find the perfect used car for your needs.
We’ll help you build your credit and get you on your way!_
*Your Responsibilities:*
· Answer all incoming phone calls and emails with the goal of scheduling appointments.
· Make outbound calls, generate sales leads and log all customer comments.
· Schedule follow-up contact if no appointment is made.
· Reschedule no-show customer appointments.
· Schedule future contact as needed.
· Generate emails according to a pre-determined timeline to automatically schedule follow-up reminders for next contact.
· Contact customers based on current marketing initiatives.
· Respond to customer website requests.
· Contact internet customers via email and phone to schedule a sales appointment
You will work 5 days, 40 hours, with one day off during the week.
Monday – 10a – 8p
Tuesday – 10a-6p
Wednesday – 10a – 6p
Thursday – 10a-6p
Friday – 10a – 8p
Saturday – 10a-4p
*We pay hourly wages, plus bonuses on sales, so rev up your engines to help yourself, while helping others!*
Job Type: Full-time
Pay: $38,000.
00 - $55,000.
00 per year
Benefits:
* 401(k)
* 401(k) matching
* Dental insurance
* Health insurance
* Life insurance
* Paid time off
* Vision insurance
Schedule:
* 12 hour shift
* 8 hour shift
* Day shift
* Evening shift
* Monday to Friday
* Weekends as needed
Supplemental pay types:
* Bonus opportunities
Experience:
* Appointment Setting: 1 year (Preferred)
Work Location: In person