Job Description
The Community Assistant is responsible for maintaining the lifestyle in regard to the property appearance, resident functions, and property cleanliness.
As a Community Assistant, you will support the leasing team in achieving occupancy and retention goals by maintaining the building and community!
Essential Job Functions and Responsibilities
Create memorable impressions and lasting relationships with prospects and residents by delivering outstanding customer service
Contributes to resident engagement activities and events including newsletters, social events, and educational sessions
Promotes ROCO and the community as a great place to live and work
Ensures all policies and community rules are followed by residents.
Reports violations or risks to the Property Manager
Preform clubhouse opening and closing procedures, including light housekeeping
Participates in on-campus and/or community involvement events
Must be able to work a rotational on-call and/or weekend shifts
Performs all other tasks assigned by the Property Manager
Required Skills & Functions
6 months+ customer service experience preferred
Strong organizational skills with the ability to multitask
Ability to demonstrate problem solving skills
Strong organizational skills with the ability to multitask
About ROCO:
ROCO Management is searching for energetic individuals to join #TeamROCO! Founded in 2012, ROCO Management is a privately owned and operated full service real estate investment and management company headquartered in Bloomfield Hill, MI! Already owning over 6,000 apartments across 5 states, ROCO Management plans to grow within the booming industry!
ROCO is Proud to Provide our Team Members with:
Extensive benefits package including Medical, Dental & Vision plans
401K with employer matching contributions!
ROCO University delivers virtual, live, and instructor-led training courses relevant to the Property Management industry!
Generous paid time off, including competitive vacation, sick and personal time off, as well as 9 paid holidays!
Aggressive commission and bonus plans*
Employee referral program with uncapped earning potential
Paid parental leave, tuition reimbursement, charitable donation program, employee recognition programs, and SO MUCH MORE!!
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